FAQs

Below are questions that are frequently asked. If your inquiring about a order that is already placed, please get in touch with us here. At the moment our delivery times are 3-6 days worldwide!

FREQUENTLY ASKED QUESTIONS

Q: What happens after I order?
A: You will receive a order number and email, your will receive delivery notifications to your email

Q: Do the keepsakes come with frames?
A: Yes you can choose from 3 frames from as little as £20 custom fitted!

Q: What happens if there is a mistake on my keepsake?
A: This is very rare but get in touch with us and we'll work together to sort it!

Q: What happens when I click on "No I don't have the information"?
A: We will receive the order and will message you to send us the information to create your keepsake.

Q: How can I contact you ?
A: You can do so via our email hello@mylittletot.com, or via our instagram @my.littletot, or directly via the website chat.